Cluster Support

Help and contact information

Contact

For questions, feedback, or issues with Cluster, reach out at:

johndewey02003@gmail.com

We typically respond within a few days.

Frequently Asked Questions

Does Cluster upload my photos anywhere?

No. All search and organization happens entirely on your device. Your photos and the index data never leave your iPhone.

How do I use the app?

When you open the app, It will automatically synchronize your photos and videos to build its own index data. Every added or modified photo or video will be index. After indexing, you can select a photo from your library or take a photo using your camera to search for similar photos. Videos are indexed the same way as photos. The Video's thumbnail is used for indexing.

What does Cluster Premium unlock?

The free version limits search and Cluster results to 3 items. Cluster Premium is a one-time purchase that removes this limit app-wide, with no subscription required.

How do I restore my purchase?

I found a bug. How do I report it?

Email johndewey02003@gmail.com with a short description and, if possible, steps to reproduce it. Screenshots help.

Privacy

Read the full Privacy Policy for details on how Cluster handles data.